{"id":2141,"date":"2022-03-14T18:11:01","date_gmt":"2022-03-14T17:11:01","guid":{"rendered":"https:\/\/addi.de\/?page_id=2141"},"modified":"2024-05-31T12:04:27","modified_gmt":"2024-05-31T10:04:27","slug":"faq-2","status":"publish","type":"page","link":"https:\/\/addi.de\/en\/faq-2\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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\n FAQs <\/div>\n

Frequently asked questions -
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Sometimes an answer is just a couple of clicks away. If you can\u2019t find the answer you are looking for, get in touch with us using the contact form at the bottom of the page. We will respond as soon as we can.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Products<\/h2>\n <\/div>\n <\/div>\n
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Where can I order or buy addi products?<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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End consumers can buy addi products directly from a specialist retailer or via the internet. You can find the nearest specialist retailer via the retailer search - find Dealers on site<\/a> or Online retailer<\/a><\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Are addi products made in Germany?<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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93% of the products are manufactured at the Altena site in Germany. addi is the only producer of a full range that manufactures in Germany or Europe.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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How do I find a dealer address?<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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About the Retailer search<\/a> on the website.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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What do I do if I have a complaint?<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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You will find information on complaints here<\/a><\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Where can I order spare parts?<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Please first contact the dealer from whom you purchased the product. Alternatively, we can help at addi@selter.com<\/a>\u00a0with pleasure.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Do special needles come in special lengths?<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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We also manufacture needles in special lengths, please contact us at addi@selter.com.<\/a><\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Who do I contact with a product idea or product improvement?<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Please send us your ideas and suggestions for improvement to addi@selter.com<\/a>.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n<\/div>\n\n\n

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Company<\/h2>\n <\/div>\n <\/div>\n
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How can I become an addi dealer partner?<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Please contact us by phone at 02352-9781-0 or by e-mail at addi@selter.com<\/a>\u00a0if you would like to become an addi partner.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Is there a factory outlet for addi products?<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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addi products are sold in specialist shops. Therefore, we unfortunately do not offer a factory sale for end consumers.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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How is addi involved? What is addi doing in the area of sustainability?<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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As a family business in its sixth generation, we are aware of the need to use existing resources consciously and carefully. It is our responsibility towards future generations. To this end, we are constantly developing production and materials.<\/p>\n