If you have a specific problem with or an individual question about your addi product, please contact your addi retailer. He is well informed and can help you the fastest in most cases.

Of course you can also contact us directly. Please use this form to do so - simply add the relevant images if required. We will do our best to answer you as quickly as possible.

In the event of a complaint, please send us a photo with the date and the corresponding proof of purchase.

For questions about maintenance and cleaning, follow this Link and download the appropriate instructions. Here you will find the relevant care instructions and other important information about your product.