10-year guarantee: lasting quality. Trust that connects.
Always a good feeling. We believe that good things last a long time - and we want you to feel that too. That's why we guarantee our addi products for 10 years.
Our promise involves much more:
Almost everything you find in our range is produced with care locally in Germany - in our own production facility in Altena since 1829. And we do everything we can to source our raw materials as locally as possible.
Because for us, it's not just what we make that counts, but also how we do it: with responsibility, heart and the aspiration to create a product that will accompany you for many years. For even more knitting and crocheting pleasure, always with a good feeling.
Our promise involves much more:
Almost everything you find in our range is produced with care locally in Germany - in our own production facility in Altena since 1829. And we do everything we can to source our raw materials as locally as possible.
Because for us, it's not just what we make that counts, but also how we do it: with responsibility, heart and the aspiration to create a product that will accompany you for many years. For even more knitting and crocheting pleasure, always with a good feeling.
Why there is a 10-year warranty now:
- Extension from 2 to 10 years:addi stands by its quality and has significantly extended its warranty.
- Confidence in our own production:The high durability and quality of our products make this long warranty possible.
- Valid for all needles and accessories:The warranty covers the entire range of knitting and crochet needles and accessories.
- Additional security for customers:If something does go wrong, there is a reliable complaints procedure.
- Extension also for knitting machines:Here, the warranty has been increased to 5 years.
Our philosophy is told easily.
When our customers buy addi,
they get the very best quality for
100% knitting and crocheting enjoyment.
We have been producing knitting needles and crochet hooks in Altena, Westphalia for almost 200 years. The family-run company is now in the hands of the 6th generation, and 93% of our range is manufactured in Germany.
Our high quality standards and special manufacturing techniques, such as the “knot technique,” make our addi knitting and crochet needles durable favorites.
Even if we do our best to make sure everything is perfect, if you find something wrong with your product, please get in touch with our sales team. You can find info on how to make a complaint here.
We have been producing knitting needles and crochet hooks in Altena, Westphalia for almost 200 years. The family-run company is now in the hands of the 6th generation, and 93% of our range is manufactured in Germany.
Our high quality standards and special manufacturing techniques, such as the “knot technique,” make our addi knitting and crochet needles durable favorites.
Even if we do our best to make sure everything is perfect, if you find something wrong with your product, please get in touch with our sales team. You can find info on how to make a complaint here.
Why addi needles are particularly durable:
- Production since 1829:Generations of experience in manufacturing knitting needles and crochet hooks.
- Made in GermanyManufactured exclusively at our Altena site to the highest quality standards.
- Many manufacturing steps:Each needle goes through numerous production steps – some of which are done by hand.
- Regional raw materials:Use of materials from the region wherever possible.
- Fair working conditions:Responsible treatment of employees and partners.
- Strict quality controls:Continuous testing and high manufacturing precision.
- Traceable origin:Transparency regarding the origin and manufacture of the products.
10-Year Manufacturer's Warranty -
GARAN-Label
10-Year Manufacturer's Warranty – Quality You Can Count On
We stand behind the quality and durability of our products. That is why we offer a 10-year manufacturer’s warranty on select products in our knitting needles, crochet hooks, and craft accessories lines, and a 5-year warranty on our addiExpress knitting machines.
The 10-year manufacturer's warranty is a voluntary warranty offered by the manufacturer and is in addition to consumers' statutory warranty rights. Our manufacturer's warranty does not limit your statutory rights in the event of defects.
GARAN – the new EU label for shelf-life guarantees
For products covered by our 10-year manufacturer's warranty that meet the requirements for the European GARAN label, we provide our sales partners with the corresponding GARAN labels.
For products covered by our 10-year manufacturer's warranty that meet the requirements for the European GARAN label, we provide our sales partners with the corresponding GARAN labels.
Our sales partners can access the required GARAN labels on this page. If necessary, we will also provide a corresponding download link.
Note for Our Retail Partners
The GARAN label must be affixed or displayed in such a way that consumers can clearly identify which product the 10-year manufacturer's warranty applies to.
In brick-and-mortar stores, the GARAN label can, for example, be displayed prominently on the shelf next to the relevant products. In online retail, the GARAN label must be displayed next to the respective product in accordance with legal requirements.
Please also note the legal requirements regarding the harmonized notice on statutory warranty rights. This notice is distinct from the product-specific GARAN label.
addi GARAN label for download:
GARAN Label Knitting Needles: Download or Bilddatei Download
GARAN Label Crochet Hooks: Download or Bilddatei Download
GARAN Label Knitting Machines: Download or Bilddatei Download
GARAN Label Craft Supplies: Download or Bilddatei Download
Additional Information Regarding Statutory Warranty Rights
Regardless of the GARAN label, retailers are required to inform consumers about their statutory warranty rights in accordance with applicable legal requirements.
For this purpose, the harmonized notice regarding statutory warranty rights prescribed by law must be used. In brick-and-mortar retail, this information must be displayed prominently—for example, on a sign in a highly visible location within the store or near the checkout area. For online retailers, corresponding disclosure requirements apply on the website.
Please note that this general notice regarding statutory warranty rights is distinct from the product-specific GARAN labels for our 10-year manufacturer's warranty .
It is the responsibility of the respective retailer to comply with the legal disclosure requirements applicable to the relevant sales channel.
Warranty Label: Downoad for 24 countries Download or Bilddatei Download
10-Year Manufacturer's Warranty -
GARAN-Label
10-Year Manufacturer's Warranty – Quality You Can Count On
We stand behind the quality and durability of our products. That is why we offer a 10-year manufacturer’s warranty on select products in our knitting needles, crochet hooks, and craft accessories lines, and a 5-year warranty on our addiExpress knitting machines.
The 10-year manufacturer's warranty is a voluntary warranty offered by the manufacturer and is in addition to consumers' statutory warranty rights. Our manufacturer's warranty does not limit your statutory rights in the event of defects.
GARAN – the new EU label for shelf-life guarantees
For products covered by our 10-year manufacturer's warranty that meet the requirements for the European GARAN label, we provide our sales partners with the corresponding GARAN labels.
For products covered by our 10-year manufacturer's warranty that meet the requirements for the European GARAN label, we provide our sales partners with the corresponding GARAN labels.
Our sales partners can access the required GARAN labels on this page. If necessary, we will also provide a corresponding download link.
Note for Our Retail Partners
The GARAN label must be affixed or displayed in such a way that consumers can clearly identify which product the 10-year manufacturer's warranty applies to.
In brick-and-mortar stores, the GARAN label can, for example, be displayed prominently on the shelf next to the relevant products. In online retail, the GARAN label must be displayed next to the respective product in accordance with legal requirements.
Please also note the legal requirements regarding the harmonized notice on statutory warranty rights. This notice is distinct from the product-specific GARAN label.
addi GARAN label for download:
GARAN Label Knitting Needles: Download or Bilddatei Download
GARAN Label Crochet Hooks: Download or Bilddatei Download
GARAN Label Knitting Machines: Download or Bilddatei Download
GARAN Label Craft Supplies: Download or Bilddatei Download
Additional Information Regarding Statutory Warranty Rights
Regardless of the GARAN label, retailers are required to inform consumers about their statutory warranty rights in accordance with applicable legal requirements.
For this purpose, the harmonized notice regarding statutory warranty rights prescribed by law must be used. In brick-and-mortar retail, this information must be displayed prominently—for example, on a sign in a highly visible location within the store or near the checkout area. For online retailers, corresponding disclosure requirements apply on the website.
Please note that this general notice regarding statutory warranty rights is distinct from the product-specific GARAN labels for our 10-year manufacturer's warranty .
It is the responsibility of the respective retailer to comply with the legal disclosure requirements applicable to the relevant sales channel.
Warranty Label: Downoad for 24 countries Download or Bilddatei Download
