Product Support and complaints

If you have a specific problem with or a specific question about your addi product, please contact your addi retailer. They have a wealth of information and expertise and can usually help you the fastest.

You can, of course, also contact us directly. Simply use this form, and add any relevant images. We will respond as soon as possible. 

Concerning a complaint we ask you to send us a photo with the date of purchase and the corresponding sales receipt.

For questions about maintenance and cleaning, please follow this link and download the relevant instructions. You will find care instructions and other important information about your product here.

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