Contact

Product help, support and complaints

If you have a specific problem with or an individual question about your addi product, please contact your addi retailer. He is well informed and can help you the fastest in most cases.

Of course you can also contact us directly. Please use this form to do so - simply add the relevant images if required. We will do our best to answer you as quickly as possible.

In the event of a complaint, please send us a photo with the date and the corresponding proof of purchase.

For questions about maintenance and cleaning, follow this Link and download the appropriate instructions. Here you will find the relevant care instructions and other important information about your product.


    * Maximum size 5 MB, max. 2 files

    *Fields marked with a star are required fields

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    News
    News
    Donation handover for the project “Language Connects”

    During a tour of our manufacturing facility, visitors were able to see how many individual steps are required to produce a knitting needle—and how much passion our team puts into precision and quality every day.

    A special highlight was the donation handover for the “Language Connects” project.

    Azubis 2025
    News
    Apprentice day 2025
    Welcome to addi - our new apprentices get off to a flying start

    On August 20, 2025, it was that time again: addi held this year's apprentice day—a day dedicated to getting to know each other, exchanging ideas, and starting a new training year together.

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    News
    News
    addiMystic - small delay in delivery

    The addiMystic circular knitting needles and double-pointed needles were enthusiastically received. Many thanks for that! The launch has exceeded all our expectations - at the same time, unfortunately, it has caused small delays in delivery.

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